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A few of our customers, in their own words.

Single stores, multi-location retailers, estate wholesalers and a gallery, on what running their business on Flawless POS is like.

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Switching from The Edge, Jewel360 or Crystal? Ask to talk to a store that made the same move.

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Breckenridge Jewelers
Owner, 5 locations, on Flawless since 2020
Lali Jewels
Wholesale and retail
DIASPARX
Wholesale
Thacker Jewelry
Jeweler
Grace Renee Gallery
Fine art and jewelry gallery
Merry Richards Jewelers
Jeweler
Platinum 1911
Estate jewelry wholesaler, 6+ years on Flawless
GRWN Diamonds
3 locations
Kessler Fine Jewelry
Jeweler

Five years at Breckenridge Jewelers

Two people at Breckenridge Jewelers, five locations, on the move to Flawless in 2020 and the years since.

Breckenridge Jewelers

Danny Badwan · Owner, 5 locations, on Flawless since 2020

I am the owner of Breckenridge Jewelers (5 store locations) and wanted to write about my experience with Flawless POS. In March of 2020, when we were shut down for COVID, I reached out to Gert and Cherish about Flawless to take the opportunity to get computerized. They were wonderful enough to have their colleague come out and get us set up. We spent the whole time during the shutdown intaking inventory, and we went live on 7/1/2020.

Over the last 5 years, we have worked very closely with Gert to customize the system for our business. And I can tell you from my experience that this was the best decision I made for my business. What I love is how user-friendly Flawless is and how everything is integrated. It allows me to run all aspects of my business from anywhere in the world. Gert and his team are always available to troubleshoot and help with any questions or issues we may encounter. Also, they are always upgrading the system with new features.

I recommend Flawless to any business looking to improve their POS system. I have actually recommended several of my own friends to sign up with Flawless POS, and they are now Flawless users.

Breckenridge Jewelers

Aymen Yassin · 5 locations

We have been using Flawless POS since 2020, and like any system, it has its ups and downs. However, after 5 years of using it, I am thoroughly impressed with their service. From the moment I reached out, their team provided prompt and professional assistance, ensuring that my business was up and running with a fully functional POS system in no time.With other systems, it takes forever to fix issues or to follow up on adding features that fit your business. With Flawless, everything is different. Having this system in our jewelry shop allows us to handle every aspect and scope of our business. If you need any changes that are important for your operation, the team will handle them professionally in the next update.The installation process was smooth, and the support I received during and after setup was outstanding. Every question I had was answered quickly, and their team made sure I was comfortable using the system before wrapping up the process.I highly recommend Flawless POS to any business in this field that is looking for a reliable and efficient POS system. Their top-notch service and dedication to customer satisfaction truly set them apart. If you need a POS system you can count on, look no further.Thank you again to the team at Flawless POS for making this experience such a positive one!

From retailers, wholesalers and a gallery

Lali Jewels

Arun Bassalali · Wholesale and retail

Flawless POS has revolutionized our systems both on the wholesale and retail side. Their customer support team backed by the guidance of Gert & Cherish accelerate the resolution of almost all issues that arise. They warned us once installed our team will have a lot of free time on their hands and they were absolutely right. Cannot imagine where my company would be without Flawless POS.

DIASPARX

Daniel Sanchez · Wholesale

Flawless has truly streamlined my daily operations at Diasparx, making transactions smoother and inventory management much more efficient. This has freed up valuable time, allowing me to focus on other crucial aspects of growing my business. I would recommend Flawless to anyone in need of a wholesale jewelry solution.

Thacker Jewelry

Joe Thacker

FINALLY!!! We have a POS system that allows us to track inventory in real time. The RFID tracking system is an enormous time saver along with the sales, ordering, clienteling, job tracking, etc. all while being able to work in the cloud from anywhere. If you're ready to keep your business current and fresh, it's the best system available.

Grace Renee Gallery

Shelly Spence · Fine art and jewelry gallery

After five years with Flawless POS, I can confidently say it has transformed how we operate at Grace Renee Gallery. The integrated system seamlessly handles both our fine art and luxury jewelry collections, making inventory management effortless. The CRM capabilities have been invaluable for maintaining relationships with our collectors, while the ecommerce features perfectly translate our gallery experience online. For a boutique gallery that demands both sophistication and efficiency, Flawless POS has been the ideal solution.

Merry Richards Jewelers

Scott Cheng

I've been using Flawless POS for two years, and it's been absolutely fantastic. The system has allowed me to work remotely with ease - whether I'm pulling up reports or running transactions from home, everything is seamless. One of my favorite features is the ability to load items onto our website directly from the POS system in real time. I also love the RFID tag reading capability - it's made doing inventory regularly a no-hassle event. Flawless POS has truly streamlined our operations. Highly recommend!

Platinum 1911

Emily Perkins · Estate jewelry wholesaler, 6+ years on Flawless

Our family business has been using Flawless POS for over six years. It has truly changed our business and has allowed us to process a lot of one of a kind, unique sku's with less work than other platforms. We would not have been able to scale our business without Flawless POS on our side and are forever grateful.

GRWN Diamonds

Mark Pasdon · 3 locations

At GRWN, we built our brand around doing things differently, lab-grown diamonds, design-led collections, and a client experience that feels truly elevated. We needed a POS that could keep up across three locations, and Flawless has been exactly that partner.

Kessler Fine Jewelry

Morgan Murri

I've spent three decades managing retail operations, and FLAWLESS is one of the few technology investments that exceeded my expectations. The platform is intuitive, RFID tracking is exceptionally well executed, reporting is deep without being overwhelming, and the AI features are practical rather than gimmicky.

Most importantly, their support team is outstanding, real people with real expertise who stay with you until the issue is solved.

Great software is important. Great people are what make FLAWLESS exceptional.

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