A jewelry store needs more from its point of sale than a general retailer: repairs and custom jobs, appraisals, memo, serialized pieces with certificates, and customers you know by name. Here is how the main systems compare, what they cost where prices are published, and who each one fits.
Written by the Flawless POS team. We make one of the systems below, so we link to every vendor's own site and say where another system is the better fit. Facts and prices come from each vendor's website as of October 14, 2026.
Short answer: for an independent jeweler who wants one system for the whole store, Flawless POS covers the most ground: POS, repairs, appraisals, memo, RFID inventory, clienteling, texting and store phones, a website and card processing. The Edge is the most widely used jewelry system. Jewel360 and Crystal are cloud systems built for jewelers. Lightspeed and Shopify POS suit stores that sell mostly finished goods or sell mostly online.
Jewelry POS systems compared
The quick view. Details for each system follow below the table.
Sources: each vendor's website, checked October 14, 2026. "Not stated" means we could not find it on the vendor's public pages, not that the product lacks it.
Independent jewelers and jewelry wholesalers who want one system for the whole store.
What it does
Point of sale, inventory, repairs, custom builds and appraisals, memo and consignment, layaway and special orders, clienteling, texting and store phones with an AI receptionist, email and text marketing, a website and online store synced with inventory, wholesale invoicing, and card processing. Runs on the web with POS and clienteling apps for iPhone, iPad and Android. RFID counts, RFID checkout and tag printing are built in, with readers, printers and tags from the same company.
Ask about
Pricing is by quote. Ask us to review a recent processing statement: in most cases the processing savings cover the software.
Pricing
Quote. No hidden or additional fees, and a 3-year lock on the agreed processing rate.
Established stores that want the most widely used jewelry-specific system.
What it does
The Edge describes itself as "an all-in-one retail management platform built specifically for jewelry stores" and says it has 4,000+ active stores and has been in the market since 2002. Its site lists point of sale, payments, repairs and custom work, inventory management, dashboards and reporting, tasks and appointments, CRM and automation, loyalty and referrals, and e-commerce.
Ask about
Ask how it is deployed and accessed from outside the store, and whether texting, store phones, RFID and a website are included or extra.
Jewel360 calls itself "the modern jewelry POS and e-commerce solution" and says 500+ independent jewelers use it. It runs in the cloud and lists work orders for repairs and custom jobs, appraisals, texting and marketing, multi-location and serialized inventory, integrated processing, and integrations with Geller Blue Book, Jewelers Mutual, Clientbook, QuickBooks and Shopify.
Ask about
Which features come with which plan, and what RFID, store phones and wholesale options look like.
Pricing
A Startup plan is listed at $199 to $299 a month; Core and Plus are by quote.
Jewelers who want accounting in the same cloud system as the POS.
What it does
Crystal is "cloud-based point-of-sale, accounting, and inventory management software for jewelers" with a mobile app. It manages repairs and custom orders on one screen, shows memos in inventory, and connects to Shopify, BigCommerce, WooCommerce and QuickBooks Online.
Ask about
Appraisals, texting and phone tools, and RFID support.
PIRO Retail, from MindSpark LLC, is a browser-based POS and back office that links each sale to custom jobs, repairs, memo items and stock. It lists repair intake with photos, custom-order quotes with deposits, layaway, appraisal records, memo tracking, QuickBooks sync and Shopify. A clienteling add-on is in early access.
Ask about
The cost of extra seats as your team grows, and clienteling pricing.
Pricing
$169 a month for one admin and one POS seat; extra seats from $30 to $100 a month.
Businesses that combine retail with wholesale or manufacturing.
What it does
WJewel is cloud jewelry software for retailers, wholesalers and manufacturers that runs on PCs, Macs, iPads and phones. It covers POS, repairs with photos, appraisals, accounting with QuickBooks sync, memo tracking, wholesale portals and manufacturing, with RFID as an add-on module.
Stores that mostly sell finished goods and want a general retail POS.
What it does
A general retail point of sale with inventory, reporting and e-commerce. Jewelry has its own page on Lightspeed's site, but jewelry workflows such as repairs, appraisals and memo are not described on its pricing page.
Ask about
How you would handle repairs, appraisals, memo and serialized pieces with certificates.
Pricing
Basic $89, Core $149 and Plus $289 a month with one register, as listed on its US pricing page (X-Series).
Brands that sell mostly online and want one catalog for web and store.
What it does
Shopify's point of sale for in-person selling, tied to a Shopify online store. It is a general commerce platform; repairs, appraisals and memo are not part of its POS pricing page.
Ask about
Which apps you would add for bench work and clienteling. Flawless POS works with Shopify if you keep your Shopify store.
Pricing
POS Pro $89 per location a month (billed annually) plus a Shopify plan from $39 a month.
Bring these questions to every demo. A vendor who answers all of them with "yes, built in" saves you from paying for five tools.
Repairs and custom work: photos at intake, deposits, due dates, bench and vendor status, and a text when it is ready.
Appraisals: can you produce them from the item record?
Memo and consignment: does the system know which pieces you own and which you do not?
Serialized pieces: certificates (GIA and others) attached to the item, not a spreadsheet.
Inventory counts: how long a full count takes, and whether RFID is an option.
Customers: ring sizes, anniversaries, wish lists and purchase history on one record.
Texts and calls: can staff text and call from the store number, with the history on the customer record?
Website: does your online store update itself from inventory?
Mobile: can you sell, look up a customer and count inventory from a phone or iPad?
Switching: who moves your data and trains your staff, and can you talk to stores that switched?
Processing: what you pay per card swipe, and whether the rate is locked.
Frequently asked questions
What is the best POS system for a jewelry store?
For most independent jewelers, the best POS is one built for jewelry: it tracks repairs and custom jobs, appraisals, memo and consignment, and serialized pieces with certificates, alongside sales and customers. Flawless POS does all of that in one system and adds RFID inventory, texting and store phones, an AI receptionist, a website synced with inventory and card processing. The Edge is the most widely used legacy system, Jewel360 and Crystal are cloud systems for jewelers, and Lightspeed or Shopify POS fit stores that sell mostly finished goods or sell mostly online.
How much does jewelry POS software cost?
Published prices in October 2026 range from about $89 a month for general retail POS plans (Lightspeed Retail Basic, or Shopify POS Pro at $89 per location plus a Shopify plan from $39) to $169 a month and up for PIRO Retail, a jewelry-specific cloud system. Jewel360 lists a Startup plan at $199 to $299 a month. The Edge, Crystal, WJewel and Flawless POS price by quote or calculator. Card processing is usually a bigger cost than the software, and with Flawless the processing savings cover the software in most cases.
What is the difference between a jewelry POS and a regular POS?
A regular retail POS sells items from stock. A jewelry POS also handles the work around the sale: repairs and custom builds with photos and deposits, appraisals, memo goods you do not own yet, consignment, serialized pieces with GIA or other certificates, layaway and special orders, and clienteling details like ring sizes and anniversaries.
Is Shopify POS good for jewelry stores?
Shopify POS is a strong choice if most of your sales happen online and your in-store work is mostly selling finished pieces. Jewelry workflows such as repairs, appraisals and memo are not part of its POS pricing page, so stores that do bench work usually add other tools. Flawless POS works with Shopify if you want to keep your Shopify store and run the counter, the bench and your customers in Flawless.
Can I switch from The Edge or Jewel360 without losing my data?
Yes. When you switch to Flawless POS, we bring over your inventory, customers and sales history and train your team. You can talk to jewelers who switched from Jewel360, The Edge and Crystal before you decide.
How we compared
We read each vendor's own website on October 14, 2026 and list only published prices. Where a vendor does not state something on its public pages, we say so rather than guess. We update this guide every quarter.
Spot something out of date? Email help@flawlesspos.com and we will correct it.
