Jewelry store management software, one system for the whole store.
Most jewelry stores run a POS, a repair log, a texting app, a clienteling app and a separate website. Flawless is jewelry store software that does all of it, with one customer record.
40+ jewelry businesses in 10+ states run on Flawless.
What it runs
Each part links to more about how it works in a store.
Point of sale
Sales, returns, layaway, special orders, gift cards and house accounts.
Inventory
Jewelry details, GIA reports, receiving, transfers and RFID counts.
Repairs and custom work
Intake, deposits, vendor jobs and pickup.
Appraisals
Photos, appraisal types and signatures by phone.
Customers and clienteling
Purchases, ring sizes, wish lists and reminders on one record.
Texts, calls and the AI receptionist
On your store number, from a computer or a phone.
Website and online store
Built from your inventory.
Wholesale
Proposals, invoices, memos, statements and a client portal.
The back office
The numbers and the admin work behind the counter.
- Reports
- Sales, staff, product, aging and inventory reports.
- Commissions
- Commissions calculated for you.
- Accounting
- QuickBooks sync, with multi-store reporting and accounting.
- Staff
- Pay, scheduling, tasks, and clock in and clock out.
- Cash drawers
- Cash drawers and end of day.
- Card processing
- Payments run through Flawless on PAX terminals. See payment processing.
One store or several
- Stock by store
- Each store has its own stock, with transfers between stores.
- Every location
- Multi-store reporting and accounting.
- On what you have
- Flawless runs in the browser on iPads, Android tablets, laptops and desktop PCs, with POS and clienteling apps for iPhone, iPad and Android.
What I love is how user-friendly Flawless is and how everything is integrated. It allows me to run all aspects of my business from anywhere in the world.
Danny BadwanBreckenridge Jewelers, 5 locationsGetting started
Demo
A 30-minute walkthrough with our team, built around your questions.
Your data
We bring over your inventory, customers and sales history, with test migrations before you go live.
Setup and training
The Flawless team handles setup and trains your team.
Go live
From another system it takes a few weeks up to two months, depending on your data. Starting fresh, most stores are up and running in a few days.
Who runs on Flawless
Independent jewelry stores, stores with several locations, and jewelry wholesalers. Retail and wholesale run in one system.
In 2012 the founders of Flawless bought a jewelry store in Colorado and built the software to run it. Flawless is built and maintained by its own team in the US. Our story.
Common questions
What is jewelry store management software?
Software that runs the whole store, not only the sale: inventory with jewelry details, repairs and custom work, customer records, texts and calls, the website, staff and reports. In Flawless POS these are one system with one customer record.
How is it different from a jewelry POS?
The point of sale is the part that rings up the sale. Store management software also covers the piece before the sale and the customer after it: receiving, counts, repairs, appraisals, follow-ups and reports. In Flawless they are the same system.
Does it work for wholesalers?
Yes. Proposals, invoices, memos, statements and a client portal are part of Flawless, and retail and wholesale run in one system. See wholesale.
Can I run more than one store?
Yes. Stock is kept by store with transfers between stores, and reporting and accounting cover every location.
Does it connect to QuickBooks?
Yes. Flawless syncs with QuickBooks. It also works with Shopify and other big platforms, GIA, JM Shipping, JM Care Plan, IFS (InForSure), BIG and BriteCo.
What hardware do I need?
Flawless runs in the browser on iPads, Android tablets, laptops and desktop PCs. Card readers, receipt and tag printers, scanners, RFID readers and tags all come from Flawless. See hardware.
How long does it take to switch?
Coming from another system takes a few weeks up to two months, depending on the complexity of your data. Starting fresh, most stores are up and running in a few days. We bring over your inventory, customers and sales history and train your team.
What does it cost?
Flawless is $500 a month per store with unlimited users, month to month, and the first month is free. Unlimited texts and unlimited minutes are $250 a month each per store. There are no hidden fees. See pricing.
Related
All features
Everything Flawless does, by area.
Switching to Flawless
What comes over and how long it takes.
Best jewelry POS software
A buyer's guide to the systems jewelers use.
Pricing
$500 a month per store, unlimited users, first month free.
Guides
How to choose a jewelry POS
20 questions to ask in every demo.
Jewelry store KPIs
10 numbers to check every month.
Jewelry POS integrations
QuickBooks, GIA, Jewelers Mutual and Shopify.
Holiday checklist
12 things to do before Thanksgiving.
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Product names are trademarks of their respective owners. Flawless POS is not affiliated with them.
See Flawless in 30 minutes
A walkthrough with our team, built around your questions about inventory, repairs and switching.
Questions first? Email help@flawlesspos.com or send us a message.